The ideal destination of your holiday with your motorhome or in our cozy and comfortable housing solutions. Our staff will take care of you to make your stay unforgettable.

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FAQ Page

RESERVATION

How can I book?

You can book through the official website, the direct email info@campingmalibubeach.com or by phone at +39 0421 362212

Is a deposit required?

Yes, the reservation requires the payment of a deposit. All information on this subject is indicated in the booking letter itself.

Is it possible to choose the accommodation or pitch number in advance?

Our reservations office will take into consideration your requests and will try, where possible, to satisfy them, but the number of accommodation units or pitches will be communicated upon arrival.

When is full payment required?

Payment of the balance must be made in either in advance or on the day of arrival.

Which payments are accepted?

Credit cards (Visa, Mastercard, Maestro) or cash with a limit of 2,000 euros (1,000 euros from January 1, 2022, unless otherwise provided by law).

ACCOMMODATION

At what time is accommodation available on the day of arrival?

On arrival, your accommodation’s key is guaranteed by 5.00 pm. In case of your earlier arrival, should your accommodation not be available before that hour, you can, however, use all our facilities.

At what time must the accommodation be vacated on the day of departure?

The accommodation must be vacated by 10:00 by returning the keys at the reception. The delay implies the charge of an additional day.

What does the accommodation price include?

Electricity, water, gas, final cleaning, bed linen and air conditioning are included.

Is it possible to rent towels?

Yes, as in the price list.

Can I put a tent near the accommodation?

No, it is not allowed. Tents are not allowed in the entire site.

Are pets allowed?

No, they are not allowed.

Can I rent a cot and/or high chair?

Subject to availability, it is possible to rent: cot (without pillow and bedlinen), high chair or baby pack (cot, high chair, bath tub).

PITCHES

At what time are pitches available on the day of arrival?

On the day of arrival, pitches can be occupied from 12:00.

At what time must the pitch be vacated on the day of departure?

The pitch must be vacated by 12:00. The delay implies the charge of an additional day.

What services are included in the price of the pitch?

Electricity, use of toilets and hot showers, chemical toilet and camper service are included. TV connection and water only for some types of pitch. Guests occupying the pitches can anchor their equipment (awnings, verandas, covers, etc.) exclusively on the ground and/or to their motorhome or caravan. In no case may plants or structures belonging to Malibu Beach be used for this purpose.

Are tents allowed?

No, tents are not accepted. Motorhomes/campers and caravans only.

SWIMMING POOLS

Which are the swimming pools' opening hours?

The swimming pool area is open every day from 10:00 to 18:00 or 19:00 depending on the season.

Is access to the swimming pool area free?

Yes, access to the swimming pool area is allowed only to the guests of Malibu beach and is free. Sunbeds and umbrellas are subject to payment.

Are pools heated?

No, pools are not heated.

In which periods are the pools open?

The pools are available for the whole season and are closed only in case of bad weather.

BEACH

Does the resort have direct access to the beach?

Yes, it has direct access to the beach.

Is the beach subject to charges?

Sun beds and umbrellas are subject to payment. There is also an area available for guests who prefer to bring their own equipment. On the beach no tents of any size are allowed.

Does the beach have a lifeguard service?

Yes, lifeguard service is provided.

ENTERTAINMENT SERVICE

Is the entertainment service free?

Yes, the entertainment service is included in the price.

What are the entertainment activities?

The entertainment team organizes daily activities for children, sports activities, evening shows, group dances and baby dance.

When do the entertainment activities start?

The entertainment service is present for the whole period of opening. Staff and frequency of activities depend on the season.

SERVICES

Is there a restaurant inside the resort?

Yes, there is a restaurant/pizzeria, open for the whole season.

Is there a bazaar/newsstand/tobacco shop inside the resort?

Yes, it is open for the whole season.

Is there a supermarket inside the resort?

Yes, it is open for the whole season.

Is there a laundry area in the resort?

Yes, there is a laundry area equipped with washing machines and dryers. The service is subject to payment.

Is there a doctor available?

The doctor is available one hour a day, from Monday to Friday. The service subject to payment.

Can we rent bicycles?

Yes, at the bazaar. The service is subject to payment.

Is Wi-Fi service available?

Yes, there is free Wi-Fi service.

Is there an ATM in the resort?

Yes, there is an ATM.